Important Instructions for Handling Human Beings
It's easier to think you know what someone else needs, than it is to know what someone else needs.
It's easier to think you know what someone else should do, than it is to know what someone else should do.
When tempted to muck around in the lives of others, two things to remember: Don't shoot from the hip and always use a light touch. Precision and finesse.
It is plans and dreams that shape human action. Use precision and finesse when you are allowed to help someone organize their plans and dreams. You are shaping their life.
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